Your hub is so informative. We had a dog for 17 years, 13 of which were filled with major separation & noise anxiety. It’s a tough situation to deal with because she would do anything she could to get out of the house/yard if we left her including digging, jumping fences, etc… Everything we tried, including bringing her with us, didn’t work because she would be so stressed. The only thing we found to help her was an herbal remedy called Aconitum Napellus. We bought it at Whole Foods and it made a significant difference. She’s in heaven now after a long life but the thunder jacket you wrote about looks like something we would have tried.
Ideally you should give the command phrase once and then use your food to move the puppy into positions. Once the puppy has performed the task, add in verbal praise and an affectionate pat, which are known as secondary reinforcers (see below). If the puppy does not immediately obey on the first command, then you are likely proceeding a little too quickly. If you keep repeating the command, the puppy will learn that several repetitions are acceptable before it needs to obey. Keeping a leash attached can help to gain an immediate response if the puppy does not obey.
If your dog exhibits a behavior you don’t like, there is a strong likelihood that it’s something that has been reinforced before. A great example is when your dog brings you a toy and barks to entice you to throw it. You throw the toy. Your dog has just learned that barking gets you to do what he wants. You say “no,” and he barks even more. Heaven forbid you give in and throw the toy now! Why? Because you will have taught him persistence pays off. Before you know it you’ll have a dog that barks and barks every time he wants something. The solution? Ignore his barking or ask him to do something for you (like “sit”) before you throw his toy.
"Fur & Feathers Pet Resort training program with Jennifer is awesome. She explained everything in detail and then applied it to the dogs. She took the time to help me with our two dogs. The program was structured and hands on. I was provided a detailed report and was given a comprehensive departure lesson and shown what was done during Heidi and Gunnar’s training stay." - Nancy, Oakland, FL
Socialization should begin as soon as you get your puppy and often this means at 7 weeks of age. Puppies naturally accept new people, other species and introduction to new situations during the socialization period which occurs between 7 and 14 to 16 weeks of age. This period provides an opportunity for a myriad of introductions that will provide positive memories that last a life time. Puppies are eager, exploratory and uninhibited during this period and it is important to take advantage of this enthusiasm. Be sure to protect your puppy during this period and ensure that all experiences are positive, fun and not fear evoking.
Almost every single animal on this planet works under the same principle: in order to continue receiving good things, you need to continue acting a certain way. The same concept holds true for dogs. Whenever they do something that is good, you should reward them. This will reinforce that positive behavior and cause them to continue acting that way. Eventually, they will start acting that way without requiring an award.
Dogs that demonstrate the previously mentioned basic skills, as well as walking reasonably well on a leash and a few other minor tasks, can be tested for and earn the American Kennel Club's (AKC) Canine Good Citizen certification. While not a competitive obedience title, a CGC certification demonstrates that the dog is sociable, well behaved, and reliable in public settings.[1] Some insurance companies will waive breed restrictions on dogs with CGCs, and many states have passed resolutions supporting and encouraging CGC certification as a yardstick for canine manners and responsible dog ownership.
Aggressive behavior is the most common reason that people seek professional training for their dogs. Aggressive dogs require careful evaluation from a professional to accurately classify and diagnose the behavior. Puppies that display aggressive behavior are often diagnosed as undersocialized or hyperactive, and may evolve out of that behavior with regular obedience training. However, dogs with real aggression issues require specialized training from a behaviorist or trainer who understands genetic and hereditary factors, types of aggression, environmental factors and aggressive treatment methods. The number one suggestion when seeking an aggressive behavior specialist is to ask a trusted veterinarian. Dog rescues or other professionals may also have good referrals.
Amy grew up in England and in the early 1990's moved to North Carolina where she completed a bachelors degree in Psychology in 2001. Amy's personal interest in writing was sparked by her love of reading fiction and her creative writing hobby. Amy is currently self employed as a freelance writer and web designer. When she is not working Amy can be found curled up with a good book and her black Labrador, Jet.
Most can agree that they are probably as many methods for training dogs as there are dog owners. But that isn’t necessarily a bad thing. Training a dog is very crucial to their overall development and it will make them much better-rounded. But remember that training a dog isn’t going to happen overnight. To achieve the desirable traits that you’re searching for, you’ll need to persist. Let’s take a look at the top 10 ways to train your dog.
I have printed out much of what has been posted so can read it thoroughly. My Shiba, Keeta, suffers from anxiety. She is afraid of noises, Even if we acquaint her with it, it can come back to her and she sits and shakes. I have used the DAP collar, and my homeoapathy vet’s tranquility drops. I can understand thunder and lightening and shooting, but I don’t know what to do when she continues the fear and won’t let go of the anxiety when sounds and actions are gone for a long time. Also, after 5 years, she now shakes when we bathe her. Oh yes, we just completed a month long session with an ear infection; she would tuck her tail and shake every morning anticipating the treatment. We discovered she was gluten intolerant and she hasn’t had the ear infection in 4 years, but she got one. As I said I haven’t read everyth8ig thoroughly but would appreciate any comments.
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this was very helpful.. we have had our shiba inu pup for nearly three months and he IS house trained although we do keep pee pads in the house in the event that i miss an outing and even then he will only use it for pees.. i am a stay at home mom with 2 kids and a cat and i find it difficult to keep a schedule, mostly because i am scatterbrained, but also because of our young ones.. but now our pup has been expressing stress anxiety, in the form of chewing up plastic toys that belong to the kids, toilet paper, or wooden anything, peeing in the house and barking, whining or crying if we leave the house.. we have tried to make him feel secure by getting him a kennel and keeping it in our room, so he can be near our smells.. i know he likes it because i have found him in there on his own just hanging out.. but the chewing and especially the peeing in the house isn’t getting better.. the most i try and establish, routine-wise, is playing with him one on one at night before we all retire to bed and walking him in the morning and at noon.. my husband chips in too.. but i was wondering if you could give me a little insight.. we are a military family, so we visit a lot and will have to move often, about every 3 years, so he will find himself in strange locations with strange people and strange smells isolated from his pack, we are also active in our community and our oldest will be starting school soon.. is it too much for us to expect our pup to adapt to all this? am i just going to have to look forward to more anxiety displays?
This package is for those who really want their dog to be rock-stars! This includes 8 lessons for $950.00 (or 3 monthly payments of $338.83). You save $75.00 by paying for the Basic Obedience Package and 4 Advanced lessons up-front! The e-collar we use has a two-year warranty, it is completely waterproof, and it has a range of 3/4 mile (1200 yards)! This will be ready at your first lesson along with the 20-foot leash!
It's important to know what type of issues you're looking to avoid so that you can teach your dog good habits right from the start. Some pet parents hope to ward off excessive barking, while others are worried about their dog chewing on non-food items (like dangerous house plants or their shoes). Digging, begging, biting, stealing food and urinating in the home are other issues pet parents look to avoid.
Hello, First, make sure that Zadok is receiving enough mental and physical exercise. The mental exercise is even more important for the hyperactivity than the physical exercise. Because he is a German Shepherd, which is a breed that was bred to work and have stamina, he needs to be challenged mentally. Spend thirty-minutes a day teaching him something new, working on things that he already knows but making them more challenging, practicing tricks, or doing exercises that take focus. If he is still physically able, then you can also set up some obstacles outside, like an agility course, practice commands during walks, and give him puzzle toys to focus on. Practicing obedience will also improve your communication with him, his focus, and his respect and trust toward you. Second, work on "Jazz Up Settle Down". This means, practice getting him excited by playing with him, then stop the game suddenly by freezing and give him a command, like "Sit". The fun will not resume until he obeys. When he obeys, give him a treat and praise him, then tell him "Okay" and go back to playing with him. At first, it will take him a bit to settle down and be able to obey. Keep things serious and boring until he calms down enough to obey. As you practice, just like any skill, he will get better at it, until he can obey right away during this game. This will help with his impulse control, his obedience during times of excitement, and him being able to switch focus onto something else while excited, like a toy instead of rough housing. Best of luck training, Caitlin Crittenden
When you were a kid in school, what helped you learn your spelling words and multiplication tables? Practice! Consistency is key to training your new puppy. He not only needs to keep practicing commands over and over with you, but he also needs you to be consistent with your approach. This means always reinforcing his training, even when you're tired or busy. For example, if you're cooking dinner and your dog is giving you the signal that he needs to go outside and relieve himself, turn off the oven and guide him outside immediately. Use the same command words when teaching him simple campaigns like "sit" or "stay" or "no." This helps to reinforce that each word is associated with a specific command you wish him to take.
When your puppy comes to you, don’t reach out and grab him. This can be confusing or frightening for some dogs. If your puppy is timid, kneel and face them sideways and offer him treats as you reach for the collar. Never call your dog to punish! This will only teach him that you are unpredictable, and it is a good idea to avoid you. Always reward your dog heavily for responding to his or her name, even if they have been up to mischief!
Each family and dog has a unique reason for our training and behavior modification services. Sometimes a single consultation and training session is enough to set dog and owner on the right track, other times it may be very beneficial to continue behavior modification and owner instruction in follow-up lessons. 60-minute follow-up in-home consultations are $40.00 and can be scheduled at any time after the initial in-home consultation.
Owning a dog can be really rewarding, but also really scary! There is potential that you will have to deal with stresses and anxieties that your dog has. Anxiety in dogs is a tricky thing to navigate through. It is important for you to recognize if your dog has anxiety and what type. Dealing with it then becomes much easier. There are steps you can take to help and we’ve put together a guide for you to find out how.
Noise anxiety can be reduced through desensitization, too. You can play tapes of thunderstorms while dogs experience some sort of pleasurable activity, like getting a belly rub or eating a treat, to help them associate the noise with something good. You can also try blocking the sound with a radio turned on during noisy days when fireworks or other scary noises are occurring.
However, it is important to note that dog behavior is very context dependent. Each dog and each situation is different, which is why visiting with a professional trainer/behaviorist can be very helpful. When I was having difficulties with my Shiba, we visited with several trainers so that they could observe Sephy, help us identify the source of his negative behaviors, guide us in reading his body language, and more.
The Dog Obedience Club of Lee County is located near the Fort Myers area. Founded in 1983, we are an AKC sanctioned, not-for-profit organization dedicated to making dogs better citizens through training. Whether you wish to compete in obedience or just want a well-behaved companion and best friend, we can help you train your dog. Our instructors have all raised and trained dogs from a variety of breeds and have achieved AKC Obedience titles on their dogs. They actively compete in AKC obedience, rally, agility, tracking and more.
Dogs have very short attention spans. If you try to take them on a two-hour training sessions, chances are good that they won’t learn much. For most dogs, 15-minutes to half an hour is usually enough to learn a command. In general, you should be doing several short sessions instead of one large one. Spread out these short sessions throughout the day or week and try to avoid marathon sessions. This will ultimately allow them to absorb more information and remember more commands.
In the beginning, I make sure the other person *does not* initiate eye contact or talk. In this way, I keep things low key and non-stressful. The energy of the people around my dog is also very important. If I am anxious or worried, my dog will pick up on that and get anxious as well. I try to stay calm and positive, I let my dog set the pace, I keep sessions short but frequent, and I make the experience very rewarding.
The next option is called luring. Get down in front of your puppy, holding a treat as a lure. Put the treat right in front of the pup’s nose, then slowly lift the food above his head. He will probably sit as he lifts his head to nibble at the treat. Allow him to eat the treat when his bottom touches the ground. Repeat one or two times with the food lure, then remove the food and use just your empty hand, but continue to reward the puppy after he sits. Once he understands the hand signal to sit, you can begin saying “sit” right before you give the hand signal.
In competition obedience training, “heel” means the dog is walking on your left side with his head even with your knee while you hold the leash loosely. Puppy training can be a little more relaxed with the goal being that they walk politely on a loose leash without pulling. Some trainers prefer to say “let’s go” or “forward” instead of “heel” when they train this easy way of walking together.
AGGRESSIVE DOG PACKAGE: $950 – Is your dog displaying aggressive behavior around people and/or other animals? This program will specifically target the aggressive issues your dog is experiencing and teach you how to maintain control in similar situations. This package includes training equipment and 8 private lessons. The first 4 lessons will cover our Basic Obedience curriculum, and the last 4 lessons will be focused around behavioral modification. This program is ideal for dogs that CONSISTENTLY display aggressive behavior towards people and/or other animals.***Be prepared to practice daily for at least 30 minutes and schedule lessons 1 week apart.***
Take baby steps Dogs, just like people, learn best when new tasks are broken down into small steps. For example, you can’t go out and line dance unless you learn all of the individual steps first! When teaching your dog a new skill, begin with an easy first step and increase difficulty gradually. If you’re training your dog to stay, start by asking her to stay for just 3 seconds. After some practice, try increasing the duration of her stay to 8 seconds. When your dog has mastered an 8-second stay, make things a little harder by increasing the time to 15 seconds. Over the next week or two, continue to gradually increase the duration of the stay from 15 seconds to 30 seconds to a minute to a few minutes, etc. By training systematically and increasing difficulty slowly, you’ll help your dog learn faster in the long run.
Separation anxiety happens when a dog that’s hyper-attached to his owner gets super-stressed when left alone. It's more than a little whining when you leave or a bit of mischief while you’re out. It's a serious condition and one of the main reasons owners get frustrated with their dogs and give them up. But there are plenty of things you can do to help.
The classes are designed to teach you positive-reinforcement training methods that reward good behavior, e.g. manners, come, sit, stay and most of all walking on a leash without pulling, and correct unwanted behavior, e.g. nipping, chewing, digging and jumping. The various levels of instruction include written and illustrated step-by-step lesson plans.
My dog often gets stressed when there is a lot of uncertainty in his life. Therefore, I try to create as much certainty as possible by setting up a fixed routine, consistent rules, and making him work for the things that he wants (Nothing in Life is Free). In this way, he knows exactly what to expect from me, from the other dogs in the household, from other people, and also what I expect from him. I also try to be very calm and decisive when interacting with my dog, so that he will pick up on that energy and know that he can count on me.
- Exclusions: Hill's Pet Nutrition food and treats (Hill's Prescription Diet, Hill's Science Diet, Hill's Ideal Balance and Hill's Bioactive Recipe); select Pro Purina brands (Pro Plan, Muse and Beyond); Petsafe Brands (PetSafe, SportDOG, ScoopFree, Pup-Pee Solutions, Piddle Place, Radio Systems, Gentle Leader, Premier Pet, Solvit' and Simpsons Adventure); Educator E-Collars; PetcoOne and WholeHearted Memberships, Repeat Delivery orders and subscriptions; out-of-stock items, prior purchases, Donations, Petco Gift Cards and eGift Cards.
One possibility that sounds interesting is the “safe area” idea. If the forecast predicts thunderstorm, then we can try keeping our dog in a low-stimulus (no windows/few windows), sound proof area, before the storm begins and *before* our dog starts to panic or becomes overly anxious. We can try masking out the sounds from outside with calming music, or a calm t.v. channel. At the same time, we distract our dog by giving him something interesting to do that he loves, for example playing a game, chewing on his favorite chews, playing with his favorite interactive food toy, etc.
On rare occasions, a dog with mild separation anxiety might benefit from drug therapy alone, without accompanying behavior modification. The dog becomes accustomed to being left alone with the help of the drug and retains this new conditioning after he’s gradually weaned off the medication. However, most dogs need a combination of medication and behavior modification.
Dogs use their entire body to communicate. Their eyes and ears are especially dynamic, and they give sure-fire clues to dogs' emotions and impulses. How dogs tilt their heads, move their legs and torsos, wag (or raise or drop) their tails -- all these things contribute to the messages being sent. In this section, we cover many of the silent messages your pooch will give you, from his nose to his tail.
Puppies can begin very simple training starting as soon as they come home, usually around 8 weeks old. Always keep training sessions brief — just 5 to 10 minutes —and always end on a positive note. If your puppy is having trouble learning a new behavior, end the session by reviewing something he already knows and give him plenty of praise and a big reward for his success. If your puppy gets bored or frustrated, it will ultimately be counterproductive to learning.
The other main thing I had to do was keep Sally off the couch to reinforce my alpha status, which honestly stunk. I love snuggling up on the sectional with Sally, so this was hard on both of us. However, it was only for 2 weeks that we had to do this and we survived. Instead of letting her on the couch, I put her in a down-stay on the floor next to me or on her dog bed.
Of course, neither extreme is really true. All animals have some level of genetic constraints (that's why you don't see bloodhounds herding sheep or cats that help the blind navigate the street). You can nudge your animal in one direction or the other, but you're likely to hit genetic limits eventually in their behavior. Animal behavior professionals will help you set realistic expectations regarding what can be changed.
“When you call your dog’s name, they should come to you whether you have a treat in your hand or not” indicates a misunderstanding of how positive reinforcement works, whether you use treats or play or anything else. Sure they should, and dogs trained with positive reinforcement may come willingly, joyfully, and seemingly without being able to help themselves, but that’s got nothing to do with treats and everything to do with how they’re used. I know what the author was thinking – there’s a big chocolate lab in a sparkling suburban house that can’t walk on a leash, and the only time he receives any direction about what he should or should not be doing is when his attempts to assault visitors with his feet and kisses are interrupted with calls of “Bentley, cookie?!”
In some cases, dogs experiencing anxiety may become more aggressive overall. If your pet doesn’t typically growl, he may point and growl at whatever is causing him to be anxious. The longer you have your pet, the more it’ll be obvious as to what causes him distress. With any luck, you can avoid these situations as much as possible. But when you can’t, the good news is there are remedies available.
THERAPY DOG DEVELOPMENT: $950 – If your goal is to have a Certified Therapy Dog, this is the program for you! We provide the required training to prepare your dog for therapy testing/certification. This program includes training equipment and 8 private lessons. The first 4 lessons will cover our Basic Obedience curriculum, and the last 4 lessons will specifically target therapy testing scenarios. ***Be prepared to practice daily for at least 30 minutes and schedule lessons 1 week apart.***
However, this doesn't mean you can't teach many other breeds to protect your kids. The big thing you need to know is that there is a big difference between guard dogs and attack dogs. In this article, we are talking about guarding, not attacking. Just remember: training your dog to guard or protect your kids is going to take some time and patience.
7. Find a shared interest. It’s okay to be disappointed that your dog doesn’t want to go to the dog park, agility trials or pavement cafés. Try focusing on what you guys can do together instead. Set up indoor obstacle courses, go on quiet wilderness hikes, take nose-work classes or just chill at home. Don’t try to force the dog you have to be the dog you wanted. In the end, you’re likely to make her problems worse, not to mention strain your relationship.
There are many factors that go into choosing the right training school for you and your dog. Certainly distance is a consideration; however, convenience shouldn’t be the only factor that influences your decision. Other things like training methods, appropriate classes for your needs, compatibility of the instructor’s personality with yours, and certifications of the instructor should also play a role.
As I understand it, dogs repeat behaviors that get them good results. Therefore, if we reward certain behaviors such as staring, licking, or following around, with affection or other rewards, then that may encourage a dog to keep repeating those behaviors. I usually ask my dog for a positive pre-trained behavior (e.g. Sit, Down, Look) before giving him a reward. In this way, I redirect the undesirable behavior and reinforce the desirable one.
For example, what did she do during thunderstorms? What is her usual routine like? What type of training is she used to? Previously, did she enjoy being outside? Did she enjoy being with people and other dogs? Did something unusual happen in the last few months? Were there changes in schedule? Unexpected visitors? Unusual noises? Did anything different occur during her walks?
Positive reinforcement is the key to success. A common mistake is to punish your dog during training or become angry. This will only cause confusion. You can try to hold your dog's attention with treats and enthusiasm, but know that it is time to end a session when your dog becomes bored or tired. Try to end sessions on a positive note. Eventually, successful training will be achieved with patience and consistency.
In addition to your graduated absences exercises, all greetings (hellos and goodbyes) should be conducted in a very calm manner. When saying goodbye, just give your dog a pat on the head, say goodbye and leave. Similarly, when arriving home, say hello to your dog and then don’t pay any more attention to him until he’s calm and relaxed. The amount of time it takes for your dog to relax once you’ve returned home will depend on his level of anxiety and individual temperament. To decrease your dog’s excitement level when you come home, it might help to distract him by asking him to perform some simple behaviors that he’s already learned, such as sit, down or shake.
As you go about trying to train your new dog, you do want to keep several things in mind. First, the dog itself will have limits to what they can do and comprehend. You must respect these limits and not push them beyond. For example, a small puppy will certainly not be able to understand everything that an older dog will. Additionally, the puppy may not have certain skills that the older does. This may limit what they can initially do. On the other hand, an older dog may have trouble catching on to certain things, or may not be physically able to do some of the things a puppy can. Just try and get to know your dog and then respect whatever their specific limits are.
The essential thing Sally learned in her training was the commands sit and down stay. The trainer had us work on sit-stays and down-stays for 30 minutes each day for a few days. Start your dog on-leash and have them sit-stay by tugging the leash towards their back to help put them in a sitting position and then telling them to stay. When you tell them to stay, hold your hand out in front of yourself towards them.
Each family and dog has a unique reason for our training and behavior modification services. Sometimes a single consultation and training session is enough to set dog and owner on the right track, other times it may be very beneficial to continue behavior modification and owner instruction in follow-up lessons. 60-minute follow-up in-home consultations are $40.00 and can be scheduled at any time after the initial in-home consultation.
It is important to notice the signs of stress in their early stages; this gives you an opportunity to remove your dog from a situation before his reaction escalates and becomes potentially aggressive or dangerous. Other anxiety intervention tactics, like training, are also more successful if started as soon as possible, before your dog has a chance to become chronically stressed.
The Dog Obedience Club of Lee County is located near the Fort Myers area. Founded in 1983, we are an AKC sanctioned, not-for-profit organization dedicated to making dogs better citizens through training. Whether you wish to compete in obedience or just want a well-behaved companion and best friend, we can help you train your dog. Our instructors have all raised and trained dogs from a variety of breeds and have achieved AKC Obedience titles on their dogs. They actively compete in AKC obedience, rally, agility, tracking and more.
All private training and behavior modification services begin with a 60-minute in-home consultation and training session with an associated investment of $60.00 (plus trip fee if farther than 20-miles). During the initial consultation we will discuss the best options to achieve your training goals. After evaluating the situation, we will work hands on with you and your dog to implement a number of different training techniques and/or an appropriate behavior modification plan.
Hello there! I have a 4-year old husky/shepherd mix with a confusing anxiety problem. I am an animal trainer & have several dog trainer friends all of whom are stumped with our problem. My dog’s anxieties appear to deal with smells. While we are out walking he will be calm and all of a sudden start sniffing the air, his tail will slowly lower until it is tucked underneath him and he will bolt in random directions. Excessive lip licking and panting also occur. I have narrowed down some things:
At first you are going to let the puppy see the food in your hand so that you will have her attention and can use it to guide her into position. As your puppy begins to comply more readily, you can start to hide the food in your hand, but give the command and repeat the motion or signal that she has learned to follow. Soon the puppy will come to expect the treat each time she performs the task. Then, signal and give the command, but when she performs the task, reward only with praise and give the puppy an affectionate pat. Next, you can begin to vary the frequency, giving praise with “good dog” and perhaps patting each time, but giving the food randomly, perhaps every 3 or 4 times. In time, the puppy should respond to either the hand signal or the command.
Once your dog has been diagnosed with anxiety, you can work on figuring out how to solve this issue and get them back to living a normal, relaxed life. Depending on the severity of the issue, the vet may prescribe medication or come up with a specific treatment plan to make your dog feel more comfortable. Anti-anxiety medication may be prescribed, however, this is usually in the last case scenario.
Practice walking on-leash around the house. Make sure the pup walks at your side. Do lots of stops and have the pup Sit each time. Open the front door, walk out then back in again. This is a great time to teach the pup not to dash out the door. Leaders ALWAYS go through doorways or gates first! This is important body language to a dog. Over emphasize this move by having your dog “wait” as you walk out the door first. Use your body to block the doorway if he starts to push his way through. Body blocks are understandable to dogs, as they use this on each other.
Very thorough and well written hub. I would like to direct you to the Anxiety Wrap. It is the original patented pressure wrap designed for dogs – and cats – by Susan Sharpe, a T-touch practitioner and certified professional dog trainer. I believe the Anxiety Wrap is a superior product and recommend it in my own practice with clients who consult me about their anxious and fearful dogs. In a recent study completed at Tufts University School of Veterinary Medicine, the Anxiety Wrap was found to be 89% effective in study participants – dogs with Thunderstorm phobia. I have used it on dogs with separation anxiety and generalized anxiety, including my own dog and have found it to provide consistently effective results. Check it out – I think you’ll be quite impressed too, and thanks for writing such a detailed, well thought out hub!
One of the qualities I like most about Ashley is that she is very professional but very sweet. She always confirms your appointment via text the day before and if she can come a little earlier she'll ask and if she is running a little behind she'll let you know a few hours in advance. I also like that I can ask here questions or concerns I am having with my guys through texts or a phone call. I don't have to wait until our appointment. Which is a big help when something happens and I want to know why as soon as possible.
